Your Business Technology Partner · Michigan · Since 2015

Everything We Do for Michigan Businesses.

In One Place.

Managed IT, networks, cameras, hardware, POS and payments, website hosting — sourced, designed, deployed, and supported by the same humans. One partner. One phone number. One predictable monthly invoice.

10+ yrs
In Michigan
0
Vendor silos
15 min
Avg response
$0
Discovery call

The Case for One Partner

One Number to Call. For Everything.

Most Michigan businesses end up juggling a dozen vendors — one for hosting, another for cameras, a third for POS, a fourth for the network. When something breaks, you become the integrator. We’re the one number for all of it.

Integrated Stack

Network, cameras, POS, hosting — built to work together because they’re sourced and configured by the same team. No more integration drift, no more “which vendor owns this?”

One Escalation Path

When something goes wrong, you call us. We chase the vendors. You don’t spend Tuesday morning on hold with three different support centers trying to figure out whose fault it is.

Predictable Cost

One invoice, one billing relationship, one consolidated view of what you’re paying for your technology. No surprise quarterly retainer creep from four different vendors all raising prices at once.

What We Do

Six Service Areas. Same Team.

Every service we offer is sourced, designed, deployed, and supported by the same humans. Click into any of them for the full picture.

Olympus — Pro-Active IT

Managed IT — monitoring, security, backup, M365, and a real roadmap.

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Wireless & Wired Networks

Design, install, and ongoing site management. UniFi and Omada.

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Surveillance Cameras

NDAA-compliant surveillance. UniFi Protect and Speco Technologies.

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Hardware Sales

Workstations, servers, accessories. Pre-configured, 3-year warranties.

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POS & Payments

Independent payments advisor. Free statement review, in-network matching.

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Managed Website Hosting

WordPress hosting, backups, updates, DNS, real human support.

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The Stack We Work With

Cloudflare
Ubiquiti UniFi
TP-Link Omada
Speco Technologies
Dell
HP
Lenovo
Microsoft
Synology
Canon
Brother

Who We Serve

Vertical-Specific Expertise

We work across many industries, but a few we’ve gone deep on — with dedicated pages covering the software platforms, compliance frameworks, and operational realities of each.

Law Firms

Confidentiality-aware IT for legal practices.

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Optical Practices

HIPAA-aware IT for optometry offices.

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Dental Practices

HIPAA-aware IT for dental offices.

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Restaurants & Hospitality

PCI-aware IT for restaurants, hotels, and resorts.

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Insurance Agencies

NAIC-aware IT for independent agencies.

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Non-Profits

Mission-aware IT for non-profit organizations.

How Every Engagement Starts

Free Discovery Call. No Commitment.

Whether you came in for managed IT, a network project, a camera install, or just a second opinion — every engagement starts the same way. We listen, we ask, and we tell you honestly whether we’re a fit. No quote on the first call. No sales pressure.

1
You Schedule

Pick a 30-minute slot that works for your day.

2
We Listen

Your situation, your priorities, your concerns, what’s driving the inquiry.

3
We Tell You Straight

Whether we’re a fit and what next steps make sense. Honest answer, even if it’s no.

Book Right Here

Or Schedule Directly Below

Pick a 30-minute discovery slot right here. We’ll get a brief email confirmation, you’ll get a calendar invite, and we’ll meet on the day you picked.


By the Numbers

A Decade of Staying in Michigan

5–10 yrs
Avg client tenure
5,500+
Tickets resolved
6
Service areas
6
Vertical specialties

Questions We Hear All the Time

Working with NTS — FAQs

Buy just what you need. We have plenty of clients who started with a single project — a network refresh, a camera install, a hosting migration — and stayed on that footing for years. Others grow into multiple services over time. There’s no all-or-nothing commitment, and there’s no upsell pressure on the discovery call.

Both, and most sizes in between. Our typical client is somewhere between 5 and 75 people, but we’ve worked with single-location businesses up through multi-site organizations. On the discovery call we’ll tell you honestly whether we’re scaled right for your operation — we’d rather say no than over-promise.

Many of our clients have internal IT. We typically come in as the partner that takes 24/7 monitoring, after-hours response, security operations, and vendor coordination off their plate so they can focus on projects and people. Internal IT plus NTS works better than either alone for most mid-sized organizations.

Olympus (managed IT) and Managed Website Hosting are flat monthly per-user or per-site fees. Networks and Cameras are fixed-bid projects plus an ongoing site management fee. Hardware Sales is per-purchase, no markup games. POS & Payments brokerage is free when one of our in-network providers is a fit. We’ll walk through the pricing model for whatever you’re considering on the discovery call.

Olympus is our flagship proactive IT service — full managed IT, help desk, M365, business reviews, the operating model. Spartan Protect is our baseline re-active offering — RMM monitoring, managed EDR, and remote support. Spartan is the right call for businesses that want a security baseline without the full proactive overhead; Olympus is for businesses ready to stop reacting.

Headquartered in Petoskey, serving Michigan. We’ve done work everywhere from the Sunrise Side to the Grand Traverse region, with a heavy concentration in Northern Michigan. Remote work is the default for managed services, and on-site visits are scheduled when the job calls for them.

Yes. We work with non-profits in our service area and understand the budget realities, the Microsoft non-profit licensing programs, the donor-data privacy considerations, and the small-team operational pressures. If you’re a non-profit and wondering whether we’re affordable for your operation, the discovery call is free — let’s talk.

Ready When You Are

One Partner for Everything You Run On.

Start with a Conversation.

Free 30-minute discovery call. We’ll listen, ask the right questions, and tell you honestly whether we’re a fit.

Real Humans, Real Conversations

844-959-5040

Northern Technology Services · 231 State St. Suite 4, Petoskey, MI 49770 · Serving Michigan since 2015