Strategic IT for Northern Michigan Businesses
Reliable Technology.
Strategic Direction.
Northern Technology Services helps small and mid-sized businesses across Michigan plan, protect, and optimize the technology their operations depend on. One partner. Confident decisions. A team that knows your business as well as you do.
How We Help
Technology That Supports Your Business — Not the Other Way Around.
We help businesses use technology to grow, operate reliably, and stay protected. Our work is grounded in four outcomes that matter to every business we partner with.
Business Continuity
Keep your operations running through hardware failures, ransomware, weather events, and the unexpected. Verified backups, layered protection, and a documented recovery plan — so disruptions don’t define your week.
Strategic Planning
Bring NTS to the table before you make decisions about growth, hiring, new offices, vendor selection, or compliance. We translate technology trade-offs into business terms so you can move forward with confidence.
Cybersecurity
Security should support your business, not slow it down. We build practical, layered protections that fit how your team actually works — covering identity, devices, email, data, and your supply chain.
Operational Efficiency
Simplify the tools your team uses every day. We help you consolidate vendors, eliminate friction, automate the routine, and free your people to focus on the work that grows the business.
Our Services
Under One Partnership.
Every service is sourced, configured, deployed, and supported by the same team — so you have one partner accountable for the technology your business runs on.
Comprehensive support, monitoring, security, and strategic guidance for businesses that want their technology managed end-to-end.
Licensing, tenant hardening, Intune device management, and Copilot rollouts designed around how your team actually works.
Reliable connectivity designed for the way your team actually works. Properly architected, professionally installed, monitored after deployment.
Hosted business phone systems, cellular service for office and fleet, and independent ISP brokerage — the voice and connectivity backbone your operations depend on.
Compliant, cloud-managed video systems that protect your people, property, and assets — with proper retention and remote access.
Right-sized equipment, properly configured, with the full lifecycle managed for you — from procurement and deployment to refresh planning and certified secure disposal.
Independent review of your card-processing setup. We often identify meaningful savings without requiring you to change vendors.
WordPress hosting treated like infrastructure: monitored, secured, backed up, and supported by a real team you can reach.
Looking for more detail on our approach? See our extended Managed IT Services overview at northerntechnologyservices.com.
Our Approach
How We Work Alongside Your Team.
Our clients describe the relationship as an extension of their business rather than an outside vendor. Six principles guide how we earn that.
How We Engage
Shaped to How Your Business Works.
Most engagements start with a conversation. The shape of the relationship — ongoing managed, defined project, reactive support, or strategic advisory — gets decided once we understand what you’re working with and where you want to go.
Not sure which fits your situation? Most don’t fall neatly into a single category — and that’s where we tend to add the most value. Start with a conversation and we’ll find the right shape together.
Vertical Knowledge
Industries Where We Bring Specific Expertise.
We work across many industries, but we’ve built deep operational knowledge in a handful — the software, the compliance edges, and the workflows that matter to your business.
IT shaped around confidentiality, client trust, and billable productivity. Technology that supports the practice instead of competing for your attention.
IT built around patient flow and schedule continuity — so care delivery never waits on a slow or stuck system.
Technology that supports chair time, imaging access, and the day-to-day of patient care — handled with the privacy and reliability the practice requires.
Reliable technology for the guest experience — uptime and payment systems that don’t slow down service or break during the rush.
Technology that protects client data, keeps your agents productive, and stands up to the compliance demands of the industry.
Practical IT that stretches your budget toward the mission — protecting donor data and supporting the operations that deliver impact.
Technology that keeps sales floors moving, F&I workflows compliant, and the customer experience consistent — from showroom to service drive.
If your industry isn’t listed, that doesn’t mean we can’t help. Reach out — we’ve worked across more environments than this page can list, and we’d like to hear what you’re working on.
Local Accountability
Built in Petoskey. Serving Northern Michigan.
Local accountability with enterprise-level expertise. When something needs attention, you know who to call — and they’ll actually show up.
Headquartered in Petoskey
Our office is at 231 State St., Suite 4. The team is Michigan-based, our day-to-day is run by our founder, and we’re accountable to the same business community we serve.
Founder-Led Since 2015
Ross Whitmore runs the business day-to-day and is involved in every client relationship. Our team has grown deliberately — we’d rather be the right size than the biggest one.
Statewide Service
We dispatch technicians on-site across Northern Michigan and support clients remotely throughout the state. Most clients sit within ninety minutes of our office.
Client Partnerships
What Our Clients Say.
NTS does everything for our office. They’re extremely responsive and knowledgeable. They handle installs and monitoring as if it were their own equipment. It’s reassuring to know someone is watching our back.
NTS is very responsive. Whenever something comes up, they’re right there. Sometimes before I even know I’m going to have a problem, they jump in and prevent it from affecting my business. A breath of fresh air.
We needed a complete upgrade of our computer system, and this group was excellent from start to finish. Ross even went the extra mile and negotiated on our behalf with our software company to waive extra fees.
Start the Conversation
Let’s Discuss How NTS Can
Support Your Business.
A 30-minute conversation with our team. We’ll listen to what you’re working with, ask thoughtful questions, and think through how NTS can help — whether that’s an ongoing partnership, a defined project, or something in between.
Or call us at (844) 959-5040
