Re-Active IT Support

Simplified Entry-Level IT Support

You may be new to working with an IT provider, or ready to start taking your investment into technology a little more seriously just not sure where to start.
Our Team is Ready to Meet You Where You’re At.

Responsive, Dedicated, Support for your Growing Business

We are capable of troubleshooting and resolving 90% of your IT issues without having to step foot on-site.
For that other 10% our local team is ready to show up!

User Support

Includes

  • Support for Windows and Mac Operating Systems
  • Password Resets
  • Support for Brother, Ricoh, HP, Lexmark, Xerox, Kyocera Printers
  • Support for Scanning
  • Support for Microsoft Office
  • Desktop and Laptop Anti-Virus and Malware Protection
  • Desktop and Laptop DNS Web Protection
  • Desktop and Laptop Remote Monitoring and Management
  • Windows Update Management

Server Support

Includes

  • Support for Server 2019, 2022, 2025
  • Support for Microsoft Hyper-V
  • Active Directory Management and Troubleshooting
  • DNS Management and Troubleshooting
  • Server Anti-Virus and Malware Protection
  • File Sharing Management and Best Practices
  • Print Management and Best Practices
  • Windows Server Remote Monitoring and Management
  • Windows Server Update Management
  • Windows Server Backup D2C

Stay Up To Date Business Cyber Security Updates and Strategic Tips

Custom Tailored Solutions

Whether your running a start-up company, or one that’s been around for several generations. You may find yourself struggling with the day-to-day tasks of handling your IT infrastructure. That’s where our team at Northern Technology Services is ready to alleviate the stress that technology may leave on you. At the end of the day, we all know the goal is to have the technology work for you, and not against you.

Employee Count

We start by how many employees are in your total organization.

Devices Utilized

Next we review the network equipment, desktops, laptops, mobile devices, servers and additional equipment necessary to operations

Additional Solutions

Calculate Backup Storage, Microsoft 365 Licensing, and any additional add-ons.


Free Up Time

There are only so many hours in a day. Northern Technology Services can help you and your team reclaim those hours. Instead of pulling senior staff, or other members away from their tasks to help resolve technical issues, your team gets access to a dedicated support line.


Easy to Contact

We find the biggest complaint about outsourced IT is they are hard to get ahold of. We average 80% phone calls answered directly by a technician, 20% directed to our overflow call center who then inputs your information into the system and sends us an alert. No Voicemail Boxes!

1200HRS

Average Time Saved With Automations

93+

Businesses We Have Helped

1440+

Support Requests Resolved 2019

Ant-Virus Protection

We understand that budgets are tight, and sometimes we just need to find a starting point. We are capable of providing base level Anti-Virus and Malware Protection Services to help reduce risk.

Financial ROI

Our IT Managed Services lower your costs through reduced hiring need, packaged services, predictable spend, reduction of workforce downtime

Improved Productivity

We will work with you to assist your team when those fires arise and need answers now. Our team is on standby to ensure the support is there when you need it

Reliable Business as Usual

Through network monitoring, constant connectivity and helpdesk support, we give you the confidence that both your IT and your business are fully functional, backed up and secure.

Strategic Guidance

We can translate your ambition into IT strategy. Not only do we maintain and secure your data and IT environment, but we also consult on how to use technology to deliver on your corporate objectives. *Annual Communications


Cloud Expertise

Our heritage is in cloud services, so we are experts in migrating and maintaining cloud environments that give you the scalability, flexibility and cost efficiency you need.

IT Provider You Can Rely On

Work with a company that cares about your business. Northern Technology Services is your partner in effectively growing your business through tech solutions. 

Discover how an optimized network, an improved system, and upgraded infrastructure impact your bottom line.

Ross Whitmore

Founder/President Northern Technology Services