How to actually manage IT in a small or mid-size business — the operational side of technology that often goes undocumented and underplanned. Onboarding and offboarding procedures, asset inventory, license management, change control, vendor escalation, documentation, monitoring, and the difference between reactive support and proactive management.If your IT runs on tribal knowledge and one tech-savvy employee, these articles are for you. Our co-managed IT approach is designed for businesses with an internal person but no real bandwidth to build process around them.
