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Having trouble with Automatic Forwarding in Outlook? This article shows how to set up automatic forwarding for both newer and older “classic” Versions of Microsoft Outlook emailing platform.

You can automatically forward or redirect your email messages by setting up Inbox rules in Outlook on the web. This is useful if you want to read and respond to messages from another email account or when you want someone else to receive and respond to your email in your absence.

Note: If the instructions don’t match what you see, you might be using an older version of Outlook on the web. Try the Instructions for classic Outlook on the web.

  1. At the top of the page, select Settings  > View all Outlook settings.
  2. Select Mail > Forwarding.
  3. Do one of the following:
    • To turn on forwarding, select Start forwarding, enter the forwarding email address and select Save. (Note: Select the Keep a copy of forwarded messages check box if you want a copy of the original message to remain in your mailbox.)
    • To turn off forwarding, select Stop forwarding and select Save.

Instructions for classic Outlook on the web

  1. At the top of the page, select Settings  > Mail.
  2. In the Options menu, select Mail > Accounts Forwarding.
  3. Do one of the following:
    • To turn on forwarding, select Start forwarding, enter the forwarding email address and select Save. (Note: Select the Keep a copy of forwarded messages check box if you want a copy of the original message to remain in your mailbox.)
    • To turn off forwarding, select Stop forwarding and select Save.